Courage
Our team upholds courageousness as a core value because it leads to positive business outcomes. Open and honest communication with colleagues, partners, and customers fosters trusting relationships. We encourage people to try new things with a sense of urgency and optimism, creating an environment of learning and growth. When we put ourselves “out there” by voicing our ideas, it demonstrates a commitment to the team and to the mission—and that culture is contagious.
Integrity
We are aware that our actions have consequences—whether intended or not—and we take care to always act with integrity. This means that we are honest, fair, and hold ourselves accountable for the work that we do and how we do it. We believe in listening to our employees with an open mind—no one in our company is too important to hear constructive feedback. Further, we maintain a work environment where every team member is treated with respect and compassion.
Excellence
Customers count on our competence, reliability, and initiative. Contractor teams often become complacent, forcing their customers to accept the status quo. But our teams aren’t satisfied with mediocrity—they work side-by-side with customers to understand and resolve program challenges, great and small. To promote our culture of Excellence, 9th Way Insignia recognizes and celebrates accomplishments company wide.
